Successful business owners understand the importance of offering superior after-sales support to their customers. Good reputation in the business world is hard to gain and very easy to lose. Your customers will appreciate it if you help them get the answers they need faster. Here are 10 ways you can use WordPress to provide support and help to your customers:
Add a forum: this is a no brainer. In fact, most of your customers will expect to see this feature. ForumEngine is one of many themes you can use to turn your WordPress site into a online discussion board.
Listen to customer ideas:even if you can’t offer your customers everything they want, you should still listen to their concerns. Ideas is just the theme for the job.
Constantly improve your products: you can do so by testing your product, looking at trends in your market, and leveraging your customer base to find bugs in your products. Quality Control is an awesome theme that lets you track and fix bugs quickly.
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